Transport 1

The subway ticketing system in New York, USA works on a card that has to be bought from the ticket machine at the subway station. This may be a single use card or a multiple use card. Once when I was entering the subway station to take a train to a certain destination, the card at the entry did not allow me enter the station. The system seemed not to recognize my card. After multiple tries, my card got locked and would have had to wait atleast 10 mins before it would have started . When I enquired with the station officer, he simply asked my to walk by the emergency door to enter the station without asking anything about the ticket. He trusted that I would have had the right ticket, so without making any issue, he allowed me to get in. Such a judgement call went a long way in earning good will by the station officer.